How to Improve Food Delivery Services for Your Business

Food delivery service is something that every restaurant owner must incorporate into their restaurant service if they want their business to run smoothly. Technological advancement is the defining factor of the present. There are many ways in which restaurant owners can successfully incorporate food delivery service as a part of their service.

Ways to improve your food delivery services for your business:

• Make it simple and quick for customers to order food

Modern humans most commonly demand simplicity, convenience, and instant gratification. When people come online to order food, they will not be impressed with how beautiful or elaborate the app or website is; they will be impressed with how fast or smoothly they can browse for food and place an order.

In addition to making the user interface of your food delivery service app easy to use, you must also optimise the website for mobile phones. People are on their phones most of the time and use their phones for most online processes.

• Collect and analyse data to adjust delivery time according to distance

Collect your customer’s data, like their most liked food items. In these areas, they are concentrated the most if they order more during the day or night, if they order more on weekends and weekdays, and if ordering spikes in a particular month or festival.

One must also determine which price range customers are most comfortable with. This will help restaurant businesses fix a price range for their dishes.

Once you know the areas your customers order from, you can adjust the radius of your food delivery service accordingly and deliver on time.

• Include multiple payment options.

For added convenience, restaurants should offer multiple payment options for their customers, enabling them to pay online via UPI, net banking, cash on delivery, and cards. This will ensure that the customers do not leave midway due to the unavailability of options and that they follow through with the order.

• Make food ordering easy.

Food ordering should be easy. People are already hungry if they are ordering food. An uncomplicated process will frustrate them and push them away, which can be a great loss for restaurant owners. To avoid losing customers, restaurant owners must streamline the ordering process. Having a dedicated team for each process will be helpful. The delivery partner must also be ready to get the package quickly and deliver it to the customer.

• Strategize new ways of marketing and promoting your business

Strategizing different and effective ways of marketing is very important for businesses’ growth. One must leverage social media platforms and follow other marketing tactics like printing promotional posters and placing them among their target audience. Good marketing can make or break it for businesses.

• Food packaging

Proper food packaging is another factor that needs to be taken care of. Since the food will travel from the restaurant to the customer’s doorstep, the packaging should be fully enclosed to ensure the food does not get cold before reaching the customer.

• Make sure your menu has only deliverable items.

Optimise your menu so that it does not include items that are non-deliverable. Non-deliverable dishes can be those that are difficult to pack or carry for delivery.

Partnering with a food delivery aggregator

To simplify the process of online food delivery, there are many food delivery services in India, like Zomato, Swiggy, HathMe, Ubereats, etc. Restaurants may also partner with these platforms as an alternative to creating an independent food delivery website or app.

However, partnering with big food aggregators has some pros and cons.

Pros of partnering with a food delivery service.

• You get a platform with many users and a reasonable prospect of turning some of them into regular customers.
• You do not need to invest in marketing separately.
• Positive reviews and ratings from customers will help you gain popularity.
• You get dedicated delivery partners provided by the platform.
• We integrated multiple payment options.
• Live-tracking options allow customers to track their orders.

Cons of partnering with a food delivery service.

• High-commission rates.
• Late payment releases.
• Less authority.
• Competitive
• A single negative review could also ruin the image of the restaurant.

HathMe, the new-age food delivery services

There is a new way to take your restaurant online and deliver food to your customers without shedding a considerable amount from your pockets: partner with a food aggregator. Restaurants do not have to create an independent food delivery website or app for their restaurant.

With HathMe, restaurant owners can breathe a sigh of relief. The HathMe food delivery service charges minimal commission rates, has zero registration charges,releases payment very fast, excludes GST charges, provides a dependable delivery fleet, and helps restaurants grow their business.

It differs from other food aggregators because it does not burn a hole in the pockets of restaurant owners who want to take their business online. Businesses can partner with them without investing considerable money while earning a significant profit.

This improves customer satisfaction by enabling them to have products of good quality at very reasonable prices.

One of the greatest USPs of HathMe food delivery services is that it calls on board even the smallest businesses. New businesses and small businesses can leverage the platform and earn themselves a name and a considerable profit.

HathMe also creates employment opportunities for people who want to join them as delivery drivers. The platform provides a flexible working environment for delivery agents by allowing them to work part-time, full-time, or only on weekends. This allows even people with a full-time job to work with them as a second source of income.